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Contact IG Metrix
The quickest way to reach IG Metrix is by email:
Messages to this address are read by our editor, Frank Black.
What to include
- A figure you think is wrong: the market, the period, the measure (for example GGR or wagers) and, if you can, the regulator's file or page you are comparing it with. Confirmed errors on our side are fixed and recorded on the corrections page.
- A question about the data: the page or download you are using, and what you are trying to work out. Definitions and source notes for each market are on the methodology page, which may already have the answer.
- A market we don't cover yet: the market and, ideally, a link to where its regulator publishes figures.
- Sponsorship enquiries: please read our sponsorship policy first, then email the same address.
We are not able to help with individual gambling accounts, disputes with operators or complaints about a gambling company. Those should go to the operator concerned or to the regulator in that market.